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Date – September 24, 2024
Source of issue –McCoy Engineering - Brad McCoy
Description –
17SEP24: Brad McCoy emailed LS indicating that the CDZ5-625 that we recently sold to McCoys was de-laminating during maching.
LS replied the same day.......My sincere apologies for this inconvenience caused. We have seen this issue raise its head 3-4 times in the last 15 + years of importing extruded Zinc rod. We have been told from our supplier, through their manufacture that it is most likely a resultant from a combination of feed pressure and incorrect temperature of the extrusion billet.
As it’s invisible to the eye, outside of x-ray testing each length, we made the call a long time back to free issue any material that fails in this way.
Can you please let me know how many lengths need replacing and I will prioritise getting this dispatched today.
24FEB24: Brad requested 10 anodes to be dispatched with next order.
Immediate action –LS immediately said we would replace free of charge.
Root cause –Most likely a resultant from a combination of feed pressure and incorrect temperature of the extrusion billet.
Corrective action –
At this stage we will record the issue here. If it is wide spread we will inform supplier (Gong Fa) and ask for replacements.
Verification –
Reported by –BL
Closed by –BL
Date closed –September 24, 2024