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Date – June 11, 2020
Source of issue –Sales
Description –
On 4th of June we supplied a small customer, Julian Webb, with anodes. They very positive response was as follows:
"- Just to let you know, this is probably the best service I've ever had anywhere."
On 11th of June, we provided a quote for craypot anodes to a small customer. They were also positive with their response:
"Thanks for your efficient handling of my enquiries. The speed of your response has been a breath of fresh air when compared to a number of other purchases I have been trying to arrange recently between trips."
Immediate action –
Root cause –
Corrective action –
Verification –
Reported by –BL
Closed by –BL
Date closed –June 11, 2020